Job Description
Join our dynamic team at Grand Plaza Hotel, where we're urgently hiring dedicated shift workers to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Philadelphia's vibrant hospitality scene. Perfect for early birds and night owls alike!
Responsibilities
- Provide outstanding guest service across all hotel departments including front desk, housekeeping, and food service
- Manage check-in/check-out processes efficiently with attention to detail
- Maintain cleanliness and safety standards in guest rooms and public areas
- Handle guest inquiries and resolve issues promptly
- Collaborate with team members during shift transitions
- Operate hotel systems (PMS, POS) accurately
- Adhere to company policies and health/safety regulations
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer literacy and POS system familiarity
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Valid work authorization in the United States
- Positive attitude and commitment to teamwork
- High school diploma or equivalent required