Job Description
Join our dynamic hotel team in Charlotte, NC, where your hard work is rewarded with weekly pay! We're seeking dedicated shift workers to ensure exceptional guest experiences in a fast-paced environment. Enjoy competitive compensation, flexible scheduling, and opportunities for growth within our renowned hospitality group. If you thrive on teamwork and delivering outstanding service, apply today!
Responsibilities
- Provide exceptional customer service to hotel guests during assigned shifts
- Manage check-in/check-out processes efficiently using hotel systems
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards in public areas
- Assist with valet parking and luggage services as needed
- Collaborate with team members to ensure seamless operations
- Process payments and manage billing transactions
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency and POS system knowledge
- Valid driver's license with clean driving record for valet roles
- Ability to stand/walk for extended periods and lift up to 25 lbs