Job Description
Join our award-winning team at Grand Oakland Hotel and kickstart your hospitality career! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown location. As a valued team member, you'll receive comprehensive training, competitive benefits, and opportunities for growth. Perfect for career changers, recent graduates, or anyone passionate about service excellence.
Responsibilities
- Deliver exceptional customer service to hotel guests with a warm, professional demeanor
- Assist with front desk operations including check-in/check-out procedures
- Manage guest inquiries and resolve concerns promptly
- Perform housekeeping duties to maintain pristine guest rooms and common areas
- Collaborate with team members to ensure seamless daily operations
- Adhere to all safety and sanitation protocols
- Contribute to a positive, inclusive work environment
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization in the United States
- Positive attitude and willingness to learn