Job Description
Join our award-winning team at the Pacific Sands Hotel in Long Beach! We're seeking energetic hospitality professionals to deliver exceptional guest experiences in a vibrant beachfront setting. Enjoy flexible scheduling, competitive pay, and career advancement opportunities in Southern California's premier hospitality destination. Why work with us? • Free parking and employee meal discounts • 401(k) with company match • Referral bonuses • Recognition programs • Paid training
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Manage room inventory and coordinate with housekeeping team
- Resolve guest concerns promptly and maintain high satisfaction scores
- Process payments and maintain accurate financial records
- Collaborate with dining and event teams for seamless guest experiences
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 6 months hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Valid California driver's license preferred
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and passion for guest satisfaction