Job Description
Join the vibrant hospitality team at Grand Charlotte Hotel, where we offer competitive weekly pay and flexible shift schedules. As a key member of our operations, you'll deliver exceptional guest experiences while enjoying the stability of weekly paychecks and career growth opportunities. Our modern downtown location provides an exciting work environment with comprehensive benefits including employee discounts, meal allowances, and advancement programs.
Responsibilities
- Deliver outstanding guest service during check-in, check-out, and throughout shifts
- Maintain cleanliness and order in guest rooms and common areas
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams for seamless operations
- Respond to guest inquiries and resolve issues promptly
- Adhere to safety protocols and emergency procedures
- Assist with inventory management and supply restocking
Qualifications
- Previous hotel or hospitality experience preferred
- Availability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic math and cash handling proficiency
- Valid North Carolina driver's license (if required for shuttle duties)
- Ability to thrive in fast-paced environments
- Professional appearance and positive attitude