Job Description
Join Grand City Hospitality and transform your career with daily pay in the heart of Philadelphia! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our premium downtown hotel. As an industry leader, we offer same-day pay through our innovative payroll system – no more waiting for weekly checks! Enjoy competitive wages, comprehensive benefits, and opportunities for growth in Pennsylvania's vibrant hospitality scene.
Why Work With Us?
- Daily pay via secure digital transfer
- Health, dental, and vision insurance
- 401(k) with company match
- Complimentary hotel stays nationwide
- Employee discounts & referral bonuses
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge roles
- Maintain pristine guest rooms and common areas exceeding brand standardsProcess check-ins/check-outs efficiently using Opera property management system
- Resolve guest inquiries and complaints with professionalism and empathy
- Collaborate with cross-functional teams during peak periods and events
- Adhere to safety protocols and sanitation guidelines
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Valid Pennsylvania Food Handler's/ServSafe certification (if food service role)
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficient in hospitality software (Opera, Cloudbeds)
- Strong communication and problem-solving skills
- Physical ability to stand/walk for extended periods and lift 25+ lbs
- Positive attitude and commitment to teamwork
- Passion for delivering 5-star guest experiences