Job Description
Join our award-winning Louisville hotel and become part of a dynamic hospitality team! We're seeking passionate professionals to deliver exceptional guest experiences in the heart of Kentucky's vibrant city. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a luxury environment.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Uphold brand standards and safety protocols
- Assist with event coordination and special requests
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and problem-solving skills
- Flexible schedule availability (nights/weekends required)
- Valid driver's license preferred
- Proficient in property management systems
- Ability to lift 25 pounds and stand for extended periods
- Basic computer literacy
- Positive attitude and team player mentality