Job Description
Join our award-winning team at Grand Plaza Hotels, where exceptional service meets Southern hospitality! We're seeking passionate part-time hospitality associates to create memorable experiences for our guests in the vibrant heart of Dallas. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a luxury environment. Whether you're a student, career changer, or experienced professional, we provide comprehensive training and a supportive workplace culture. Elevate your career while exploring the dynamic attractions of North Texas!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage reservation systems and maintain accurate guest records
- Assist with concierge services and local recommendations
- Handle guest inquiries with professionalism and problem-solving skills
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain financial transaction accuracy
- Uphold brand standards through cleanliness and facility maintenance
- Participate in daily briefings and team training sessions
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- High school diploma or equivalent required
- Valid Texas driver's license if required for shuttle services
- Ability to stand for extended periods and lift up to 25 lbs