Job Description
Join our award-winning team at Grand Plaza Hotel Cleveland! We're seeking passionate hotel professionals for immediate full-time positions. Enjoy competitive pay, comprehensive benefits, and career growth in Cleveland's premier hospitality destination. Perfect candidates will thrive in fast-paced environments and deliver exceptional guest experiences.
Why Work With Us?
- Immediate start available
- Health, dental, and vision insurance
- 401(k) with employer match
- Employee discounts on hotel stays
- Free parking and meal benefits
Responsibilities
- Deliver exceptional guest service through personalized interactions
- Manage check-in/check-out processes efficientlyMaintain cleanliness and organization of public areas
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency in reservation systems
- Valid Ohio driver's license (if applicable to role)
- High school diploma or equivalent
- Positive attitude and problem-solving mindset
- Ability to lift 25 lbs regularly