Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during weekend shifts in our vibrant Fresno, PA location. As the first point of contact, you'll create memorable stays while managing check-ins, handling inquiries, and ensuring seamless operations. Enjoy competitive pay, flexible scheduling, and a supportive team environment.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and accuracy
- Respond to guest inquiries via phone, email, and in-person
- Process reservations, payments, and room assignments
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Maintain organized front desk documentation and systems
- Uphold brand standards for cleanliness and safety
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and flexible hours
- Proficiency with hotel management software
- Attention to detail and multitasking ability
- Basic cash handling and computer skills