Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of San Francisco! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in a luxury environment. Enjoy competitive benefits, career growth opportunities, and a vibrant downtown location. Immediate openings available for motivated individuals ready to make a difference in luxury hospitality.
Responsibilities
- Deliver personalized guest services with attention to detail
- Manage check-in/check-out procedures efficiently
- Resolve guest inquiries and complaints professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and manage reservations
- Maintain cleanliness and organization of public areas
- Upsell hotel services and amenities
Qualifications
- Previous hotel or hospitality experience required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Problem-solving abilities under pressure
- Valid California Food Handler Card preferred
- Professional appearance and demeanor
- Team player with positive attitude