Job Description
Join our award-winning hospitality team at Grand Plaza Hotel & Resort in the heart of Kansas City! We're urgently seeking dynamic Hotel Staff to deliver exceptional guest experiences during our peak season. Enjoy competitive pay, flexible scheduling, and rapid onboarding. If you're passionate about service and ready to start immediately, apply today!
Responsibilities
- Provide exceptional front desk services including check-in/out, reservation management, and guest inquiries
- Deliver outstanding housekeeping services ensuring pristine room standards
- Assist with event setup, banquet services, and meeting room coordination
- Handle guest complaints promptly with professionalism and empathy
- Maintain strict adherence to safety and hygiene protocols
- Collaborate with cross-functional teams to ensure seamless operations
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer proficiency for reservation systems
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Ability to stand/walk for extended periods