Job Description
Join our award-winning team in the heart of Fort Worth! We're seeking passionate individuals to deliver exceptional guest experiences at our luxury downtown hotel. With competitive pay, comprehensive benefits, and rapid onboarding, this is your chance to launch or advance your hospitality career immediately. Enjoy a dynamic work environment with growth opportunities and a supportive culture that values your contributions.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards in guest areas
- Collaborate with cross-functional teams for seamless operations
- Process payments and manage cash drawer accurately
- Upsell hotel amenities and services to enhance guest stays
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and POS system knowledge
- Valid Texas driver's license (if driving required)
- High school diploma or equivalent
- Ability to lift 25 lbs and stand for extended periods
- Professional appearance and positive attitude