Job Description
Join our award-winning team at Grand Hospitality Group in Kansas City, MO! We're seeking passionate hotel professionals to fill immediate full-time positions across our luxury downtown property. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including health insurance and 401K matching. Whether you're starting your hospitality career or bringing years of experience, we offer rapid onboarding and growth opportunities. Our vibrant downtown location puts you at the heart of Kansas City's entertainment district. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge roles
- Manage check-in/check-out processes efficiently using PMS systems
- Coordinate room assignments and maintenance requests
- Handle guest inquiries and resolve complaints promptly
- Maintain cleanliness standards in guest rooms and public areas
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with PMS systems
- Physical ability to stand/walk for extended periods
- Valid driver's license and reliable transportation
- Ability to pass background check and drug screening