Job Description
Join our award-winning hotel team as a Night Shift Staff member and become the heartbeat of our 24/7 guest experience. We're seeking dedicated professionals to ensure exceptional service during evening and overnight hours. This role offers competitive pay, comprehensive benefits, and career growth opportunities within our renowned hospitality group. If you thrive in dynamic environments and prioritize guest satisfaction, we invite you to apply today.
Responsibilities
- Provide exceptional front desk service during evening and overnight shifts
- Manage check-ins/checkouts and resolve guest inquiries promptly
- Monitor security systems and ensure property safety protocols
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Handle emergency situations with calm professionalism
- Process payments and maintain accurate financial records
- Prepare daily reports and manage overnight documentation
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Ability to work flexible schedules including weekends and holidays
- Strong customer service and communication skills
- Basic computer proficiency with reservation systems
- Valid California driver's license (if driving required)
- Ability to stand for extended periods and lift 25 lbs
- First Aid/CPR certification preferred
- Fluency in English; Spanish bilingual a plus