Job Description
We're seeking passionate hotel professionals to join our dynamic team at the Grand Milwaukee Hotel! As a premier destination in downtown Milwaukee, we're offering immediate full-time positions for dedicated individuals ready to deliver exceptional guest experiences. Our competitive hourly rates include health benefits, career growth opportunities, and a supportive work environment. If you thrive in fast-paced hospitality settings and value teamwork, this is your chance to start immediately!
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Manage room assignments, key distribution, and billing operations
- Coordinate with housekeeping and maintenance teams for seamless guest experiences
- Handle guest complaints with professionalism and resolve issues promptly
- Process payments accurately and maintain financial transaction records
- Assist with valet services, luggage handling, and concierge duties
- Uphold brand standards and maintain clean, organized workspaces
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic computer proficiency with reservation systems
- Flexibility to work evenings, weekends, and holidays
- Positive attitude with problem-solving abilities
- Valid Wisconsin driver's license (for valet roles)