Job Description
Join our award-winning team at Grand Hospitality Group and deliver exceptional guest experiences in the heart of Minneapolis! We're urgently seeking passionate hotel professionals to fill multiple positions across our premium downtown property. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of America's most vibrant hospitality scenes.
Immediate openings include Front Desk Agents, Housekeeping Supervisors, and Concierge roles. Perfect candidates thrive in fast-paced environments, prioritize guest satisfaction, and embody our commitment to excellence.
Responsibilities
- Deliver personalized guest service during check-in/out and throughout guest stays
- Manage reservations, room assignments, and billing inquiries
- Coordinate housekeeping operations and maintain impeccable property standards
- Assist with luggage handling, valet services, and guest requests
- Collaborate with cross-department teams for seamless operations
- Resolve guest concerns promptly and professionally
- Adhere to safety protocols and emergency procedures
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Strong attention to detail and problem-solving abilities
- Valid Minnesota driver's license (for valet/concierge roles)
- High school diploma or equivalent required