Job Description
Join our award-winning hospitality team at Louisville Grand Hotel! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of downtown Louisville. As a premier destination for business and leisure travelers, we offer dynamic roles with competitive compensation, comprehensive benefits, and growth opportunities. Immediate openings in guest services, housekeeping, and food & beverage. Apply today and start your rewarding career in hospitality!
Responsibilities
- Deliver outstanding guest service with personalized attention to detail
- Maintain pristine room cleanliness and public area standards
- Process check-ins/check-outs efficiently using PMS systems
- Resolve guest inquiries and concerns promptly
- Collaborate with cross-departmental teams for seamless operations
- Adhere to safety and sanitation protocols
- Support hotel events and special functions
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy for reservation systems
- Physical stamina for standing/walking during shifts
- Valid food handler certification (for F&B roles)
- High school diploma or equivalent
- Positive attitude with problem-solving mindset