Job Description
Join Our Dynamic Team Immediately! Grand Plaza Hotel is seeking passionate hospitality professionals to fill critical staff positions across our Los Angeles location. We're offering rapid onboarding for qualified candidates who thrive in fast-paced environments and deliver exceptional guest experiences. Enjoy competitive compensation, flexible scheduling, and career growth opportunities in one of California's most vibrant cities. Apply today to start your rewarding hospitality career!
Responsibilities
- Deliver exceptional guest service during check-in/out and throughout guest stays
- Manage reservations, room assignments, and billing inquiries efficiently
- Coordinate with housekeeping, maintenance, and food service departments
- Address guest concerns promptly and resolve service issues professionally
- Uphold brand standards and maintain a pristine hotel environment
- Process payments and manage cash handling procedures accurately
- Train new staff on operational procedures and service protocols
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic proficiency with hotel management systems (e.g., Opera, PMS)
- Valid California driver's license and reliable transportation
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Must pass background check and drug screening
- Bilingual (English/Spanish) candidates strongly encouraged