Job Description
Join our award-winning Louisville hotel team and deliver exceptional guest experiences! We're seeking passionate hospitality professionals to fill multiple immediate full-time positions. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in Kentucky's vibrant tourism hub. Perfect for career growth and skill development in the luxury hospitality sector.
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Maintain pristine room cleanliness and public area standards
- Process reservations and coordinate with housekeeping team
- Handle guest inquiries and resolve service issues promptly
- Collaborate with cross-functional teams for seamless operations
- Adhere to health/safety protocols and brand standards
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency for reservation systems
- Valid driver's license (some positions)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and teamwork-oriented mindset
- High school diploma or equivalent required