Job Description
Join our award-winning team at Grand Plaza Hotel, Minneapolis' premier luxury destination. We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our vibrant downtown location. With immediate openings across departments, this is your opportunity to grow your career in a dynamic environment that values talent and rewards excellence.
Responsibilities
- Deliver personalized guest services exceeding expectations
- Manage check-in/check-out procedures efficiently
- Resolve guest inquiries and concerns with professionalism
- Coordinate with housekeeping and maintenance teams
- Maintain cleanliness and order in public areas
- Upsell hotel amenities and services
- Adhere to safety and operational standards
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Valid Minnesota work permit required
- Ability to stand for extended periods