Job Description
Join our award-winning team at Premier Hospitality Group in the heart of San Francisco! We're seeking passionate individuals to fill immediate hotel staff positions. Experience the vibrant energy of the Bay Area while building a rewarding career in hospitality. We offer competitive compensation, comprehensive benefits, and opportunities for growth within our luxury hotel chain. Perfect for career changers, hospitality graduates, or experienced professionals seeking new challenges.
Why work with us? Enjoy free employee meals, hotel discounts worldwide, and a supportive team environment. We value diversity, innovation, and exceptional guest service above all else.
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage front desk operations including check-in/check-out, reservations, and billing
- Coordinate with housekeeping, maintenance, and food service departments
- Handle guest inquiries, complaints, and special requests with professionalism
- Maintain accurate records of guest preferences and stay details
- Uphold brand standards and safety protocols throughout all operations
- Assist with event setup and VIP guest arrangements as needed
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in hotel management software (Opera, etc.)
- Valid California driver's license (for airport runs if required)
- Basic knowledge of San Francisco attractions and transportation
- Ability to stand/walk for extended periods and lift up to 30 lbs
- High school diploma or equivalent; hospitality degree a plus