Job Description
Join our dynamic team at Grand Hotel Houston and kickstart your hospitality career immediately! We're seeking passionate individuals to fill critical shift-based positions across our luxury property. Enjoy competitive pay, flexible schedules, and a supportive work environment designed for growth. Whether you're a seasoned professional or eager to enter the industry, we offer on-the-job training and rapid advancement opportunities. Apply today and become part of Houston's premier hospitality experience!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage departments
- Manage check-in/check-out processes efficiently using hotel management systems
- Maintain pristine room standards and public areas according to brand protocols
- Handle guest inquiries and resolve complaints with professionalism and empathy
- Collaborate with cross-functional teams during peak hours and special events
- Adhere to all safety, sanitation, and operational procedures
- Complete accurate shift reports and handover documentation
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy and POS system knowledge
- Valid Texas Food Handler certification (for F&B roles)
- High school diploma or equivalent required
- Positive attitude with team-first mentality