Job Description
Join our award-winning team at Grand Atlanta Hotel and kickstart your hospitality career! We're seeking energetic, guest-focused individuals for entry-level hotel positions. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and growth opportunities in Atlanta's vibrant hospitality scene.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge areas
- Maintain cleanliness and safety standards in guest rooms and public spaces
- Process guest check-ins/checkouts using hotel management systems
- Assist with event setup and banquet operations
- Collaborate with team members to ensure seamless guest experiences
- Resolve guest inquiries promptly and professionally
- Adhere to all brand and company service protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-first mindset
- Reliable transportation to work location
- Ability to work flexible shifts including weekends/holidays
- No prior hotel experience necessary – training provided!