Job Description
Join our award-winning team at Grand Plaza Hotel in El Paso, TX, where we deliver exceptional hospitality experiences to guests from around the world. We're seeking dedicated night shift professionals to ensure our guests enjoy seamless service during overnight hours. This role offers competitive pay, comprehensive benefits, and opportunities for career advancement in the heart of one of Texas's most vibrant cities.
Responsibilities
- Provide 24/7 guest assistance with check-ins, check-outs, and special requests
- Monitor hotel security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries and resolve issues with professionalism and discretion
- Prepare daily reports and manage night audit procedures
- Ensure lobby and common areas are maintained to brand standards
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and make sound decisions
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency and knowledge of reservation systems
- Valid Texas driver's license and clean driving record
- Ability to stand/walk for extended periods and lift up to 25 lbs