Job Description
Join the Premier Team at Pinecrest Hospitality Group!
We are currently looking for dynamic and dedicated individuals to join our hotel staff in Charlotte, North Carolina. We pride ourselves on providing exceptional guest experiences and are proud to offer Daily Pay options for our hardworking employees. This is an excellent opportunity for those seeking flexibility, competitive pay, and a supportive work environment.
If you are a team player with a passion for hospitality, we want to hear from you. Our hotel is a hub of activity, and we need reliable staff to keep operations running smoothly.
Responsibilities
- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Assist with check-in, check-out procedures, and baggage handling.
- Answer phone calls and emails promptly, addressing guest inquiries and requests.
- Maintain a clean and organized front desk and lobby area.
- Coordinate with housekeeping and maintenance teams to ensure room readiness.
- Process payments and handle cash transactions with accuracy.
- Resolve customer complaints or issues efficiently to ensure guest satisfaction.
Qualifications
- High school diploma or GED required.
- Previous experience in a hotel, resort, or customer service role is preferred but not required.
- Strong communication skills and a friendly, outgoing personality.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic computer proficiency and familiarity with POS systems.
- Ability to stand for long periods and lift light to moderate objects.