Job Description
Are you looking for a rewarding career in the hospitality industry with daily pay options? Join the elite team at The Kansas City Grand Hotel and experience the best of city living. We are currently seeking dedicated and professional individuals to join our front-of-house and housekeeping departments. If you thrive in a fast-paced environment and want to make a difference in our guests' stay, we want to meet you.
Our commitment to excellence means we offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement within the hotel group.
Responsibilities
- Maintain Cleanliness: Ensure guest rooms and public areas are spotless, tidy, and welcoming at all times.
- Guest Relations: Greet guests upon arrival with a warm smile, assist with check-in/out procedures, and provide local area information.
- Service Excellence: Anticipate guest needs and respond promptly to any inquiries or complaints to ensure 5-star satisfaction.
- Operations Support: Assist in coordinating room service, maintaining the lobby, and managing telecommunication systems.
- Safety Compliance: Adhere to all safety protocols, fire regulations, and health standards.
Qualifications
- Experience: Previous experience in hotel front desk or housekeeping is preferred but not required (training provided).
- Education: High school diploma or GED equivalent.
- Skills: Strong verbal communication skills and a professional telephone manner.
- Availability: Must be available to work flexible shifts, including weekends, nights, and holidays.
- Physical: Ability to stand for long periods and lift up to 25 lbs.