Job Description
Join the premier hospitality team in Los Angeles! We are currently seeking enthusiastic and detail-oriented individuals to join our staff. We offer immediate hire opportunities for those looking to start their career in the dynamic hotel industry.
Our hotel is located in the heart of Downtown Los Angeles, offering a vibrant work environment and access to the city's best amenities. We pride ourselves on delivering world-class service and are looking for team members who share our passion for excellence.
Why Join Us?
- Competitive hourly pay starting at $18.50.
- Immediate start date available.
- Comprehensive training provided.
- Employee discounts on dining and amenities.
- Opportunities for career advancement within the group.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure, ensuring a positive first impression.
- Check guests in and out efficiently, verifying identification and payment information.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Respond promptly to guest inquiries via phone, email, or in person.
- Assist with housekeeping coordination and room maintenance requests.
- Process guest complaints and resolve issues to ensure guest satisfaction.
- Support special events and functions as needed.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality, customer service, or hotel operations is preferred but not mandatory.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including weekends, holidays, and nights.
- Proficiency in Microsoft Office Suite and hotel management software is a plus.
- Ability to stand for extended periods and lift moderate weights.
- Fluency in Spanish is highly desirable.