Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career in the heart of Fort Worth! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences at our luxury downtown hotel. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is prioritized. Perfect for recent graduates or career changers ready to make their mark in the hospitality industry.
Responsibilities
- Deliver warm, professional greetings and check-in/check-out services for guests
- Manage reservation systems and handle inquiries via phone/email
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and escalate complex issues
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we provide full training!
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable and punctual with flexible availability