Job Description
Are you looking for a dynamic career in the hospitality industry? Oakland Hospitality Solutions is currently hiring Hotel Staff for our premier location in Oakland, CA. We are looking for enthusiastic individuals who are eager to learn and grow, even if you have no prior experience. We provide comprehensive training to help you succeed in a supportive and professional environment.
As part of our team, you will play a vital role in ensuring our guests have a memorable and comfortable stay. We value hard work, reliability, and a positive attitude. Join us and become part of a company that rewards dedication and offers excellent benefits.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures efficiently.
- Answer incoming phone calls professionally and handle guest inquiries regarding amenities and local attractions.
- Monitor the lobby area to ensure a clean, organized, and welcoming environment at all times.
- Assist with luggage handling, valet services, and coordinating shuttle transportation when needed.
- Process payments and manage small cash transactions with accuracy.
- Collaborate with housekeeping and maintenance teams to address guest requests promptly.
- Support front desk operations and provide general administrative assistance as required.
Qualifications
- High school diploma or GED is preferred but not strictly required for this entry-level position.
- Excellent verbal communication skills and a friendly, approachable demeanor.
- Ability to stand for extended periods and work in a fast-paced environment.
- Basic computer literacy is a plus, though training is provided.
- Strong customer service orientation with a focus on guest satisfaction.
- Reliable transportation and flexibility to work weekends, holidays, and evening shifts.