Job Description
Join the Best Team in Columbus, Ohio!
Columbus Hospitality Solutions is seeking dedicated, energetic, and service-oriented individuals to join our part-time hotel staff. We are committed to providing an unforgettable stay for our guests and a supportive, rewarding work environment for our team members.
If you are looking for flexible hours, competitive pay, and a chance to grow in the hospitality industry, we want to hear from you. Apply today to become part of our growing family!
Why Join Us?
- Competitive hourly pay starting at $15.00.
- Flexible scheduling to accommodate your lifestyle.
- Employee discounts on dining and amenities.
- Opportunities for career advancement within the property and company.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out processes efficiently.
- Answer incoming calls and emails promptly, providing accurate information about hotel services and local attractions.
- Monitor the lobby and common areas to ensure a clean, safe, and welcoming environment for all guests.
- Handle guest inquiries and resolve complaints with patience, empathy, and professionalism.
- Assist with coordinating special requests, such as room service orders or transportation arrangements.
- Process payments and maintain accurate records of transactions.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet high standards of cleanliness.
Qualifications
- High school diploma or GED is preferred.
- Previous experience in hospitality, customer service, or front desk operations is a plus but not required.
- Strong interpersonal and communication skills with a focus on customer satisfaction.
- Ability to work various shifts, including weekends, evenings, and holidays.
- Basic computer proficiency and familiarity with property management systems is an asset.
- Must possess a professional appearance and a friendly, approachable demeanor.
- Must be reliable, punctual, and able to work well in a fast-paced team environment.