Job Description
Join our award-winning team at Grand Sacramento Hotel, where luxury meets innovation! We're urgently seeking passionate hospitality professionals to elevate our guest experience in California's vibrant capital. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of downtown Sacramento. Perfect candidates will thrive in fast-paced settings and embody our commitment to excellence.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out procedures with precision and efficiency
- Coordinate with housekeeping to maintain impeccable room standards
- Handle guest inquiries and resolve issues promptly
- Collaborate with F&B team for seamless event support
- Adhere to safety protocols and brand standards
- Train and mentor new team members
Qualifications
- Minimum 1 year hotel or luxury hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of hotel management systems (Opera preferred)
- Valid California Food Handler's Card (for F&B roles)
- Attention to detail and problem-solving mindset
- Team-oriented with collaborative spirit
- Must pass background check and drug screening