Job Description
Join our award-winning team at the Grand Plaza Hotel, where weekend warriors thrive! We're seeking energetic hospitality professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy flexible scheduling, competitive pay, and a vibrant team environment while serving Indianapolis's most discerning travelers. No two weekends are the same – embrace the excitement of hotel operations while building your career in hospitality.
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and throughout guest stays
- Manage room assignments and key systems efficiently
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash drawer responsibilities
- Monitor security protocols and emergency procedures
- Assist with event setup and banquet services as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team environment
- Flexible schedule availability (weekends required)
- Basic computer proficiency with reservation systems
- Attention to detail and multitasking abilities
- Professional appearance and positive attitude
- Must be 18+ years old and eligible to work in the US