Job Description
Welcome to Grand Pacific Hotel & Resort, where we redefine luxury and hospitality in the heart of San Diego. We are currently seeking dedicated, energetic individuals to join our Hotel Staff. Whether you have years of experience or are just starting your career in the hospitality industry, we offer a dynamic environment with weekly pay and growth opportunities.
As a member of our team, you will play a crucial role in ensuring our guests have an unforgettable stay. We pride ourselves on our commitment to excellence, community, and employee well-being. Join us and become part of a team that values your hard work and dedication.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional demeanor and assist with check-in/check-out processes.
- Maintain the cleanliness and organization of guest rooms, lobbies, and public areas to the highest standards.
- Handle guest inquiries, complaints, and requests promptly and efficiently to ensure high levels of customer satisfaction.
- Assist in coordinating special events, weddings, and conferences by supporting event staff and managing logistics.
- Collaborate with the front desk and housekeeping teams to ensure seamless operations and guest comfort.
- Process payments and handle cash transactions with accuracy and integrity.
- Adhere to all safety protocols and hotel policies at all times.
Qualifications
- High school diploma or equivalent required; hospitality certification is a plus.
- Previous experience in a hotel, resort, or customer service role is preferred but not mandatory.
- Strong verbal communication skills and a friendly, approachable personality.
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Flexibility to work various shifts, including weekends, holidays, and nights.
- Proficiency in basic computer applications and reservation systems.