Job Description
Join our award-winning downtown Detroit hotel and kickstart your hospitality career! We're seeking energetic individuals with a passion for exceptional service to join our dynamic team. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury property.
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and concierge operations
- Maintain pristine guest rooms and public areas to brand standards
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with team members to ensure seamless daily operations
- Adhere to all safety and sanitation protocols
- Assist with event setup and guest check-in/out procedures
- Contribute to a positive team culture through open communication
Qualifications
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer literacy for reservation systems
- Attention to detail and commitment to cleanliness
- Positive attitude and willingness to learn
- Ability to stand/walk for extended periods
- Valid work authorization required