Job Description
Join the vibrant team at Grand Oak Hotel, where we welcome passionate individuals to start their hospitality journey! No prior experience required – we provide comprehensive training to help you thrive. As a key member of our staff, you'll deliver exceptional guest experiences while building valuable skills in a supportive environment. Our Oakland location offers competitive pay, flexible schedules, and opportunities for growth within our renowned hotel chain.
Responsibilities
- Deliver outstanding guest service with a warm and professional demeanor
- Assist with check-in/check-out procedures and manage guest requests efficiently
- Maintain cleanliness and organization of public areas and guest rooms
- Collaborate with housekeeping and front desk teams for seamless operations
- Handle basic administrative tasks like reservations and billing inquiries
- Adhere to all safety and hygiene protocols as per industry standards
Qualifications
- No prior experience required – open to all backgrounds!
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer literacy for reservation systems
- Reliable and punctual with a positive attitude
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays