Job Description
Join our award-winning team at Grand Hotel Oakland! We're urgently hiring passionate individuals for entry-level hotel positions with no prior experience required. Perfect for career changers, recent graduates, or anyone seeking a fresh start in hospitality. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Downtown Oakland.
Responsibilities
- Deliver exceptional guest service at front desk, valet, or concierge stations
- Maintain clean and organized guest rooms following brand standards
- Process check-ins/check-outs efficiently using hotel management systems
- Assist with event setup and banquet operations
- Resolve guest inquiries with professionalism and problem-solving skills
- Collaborate with housekeeping and maintenance teams
- Adhere to safety and sanitation protocols
Qualifications
- No experience required – we provide full paid training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexibility to work weekends, nights, and holidays
- Basic computer literacy
- Valid CA driver's license (for valet roles)
- Positive attitude and team player mentality