Job Description
Join Philadelphia's premier luxury hotel as we urgently expand our dynamic team! No hospitality experience needed – we provide comprehensive training for motivated individuals ready to launch their career in guest services. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our award-winning establishment. Work in a vibrant downtown location with complimentary meal benefits and employee discounts.
Responsibilities
- Deliver exceptional guest experiences through attentive front desk and concierge services
- Maintain pristine room standards through efficient housekeeping operations
- Support restaurant and banquet functions with professional food service
- Coordinate seamless check-in/check-out procedures using hotel systems
- Respond promptly to guest inquiries and resolve service issues
- Collaborate with cross-departmental teams for operational excellence
Qualifications
- No prior hotel experience required – training provided
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy for reservation systems
- High school diploma or equivalent
- Valid work authorization
- Positive attitude and customer-focused mindset