Job Description
Launch your hospitality career at Grand Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to join our dynamic team in the heart of New York City. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a world-class environment.
What We Offer:
- Full-time positions with benefits package
- Free employee meals and hotel discounts
- Flexible scheduling options
- Career development programs
Perfect for career changers, recent graduates, or anyone seeking a fresh start in the hospitality industry.
Responsibilities
- Provide exceptional guest service at front desk and concierge areas
- Assist with check-in/check-out procedures using hotel systems
- Handle guest inquiries and resolve complaints professionally
- Perform housekeeping duties to maintain guest room standards
- Operate reservation and booking software
- Collaborate with departments to ensure seamless operations
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving mindset
- Positive attitude and teamwork focus
- Must be authorized to work in the US