Job Description
Join our dynamic team at Grand Plaza Hotel and launch your hospitality career! We're immediately hiring friendly, energetic individuals with no prior experience for our guest-facing roles. Enjoy comprehensive training, flexible scheduling, and a supportive work environment in the heart of Cleveland. Perfect for career changers, recent graduates, or anyone seeking a fresh start in the thriving hotel industry.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and order in public areas (lobbies, hallways)
- Assist with luggage transportation and room deliveries
- Collaborate with housekeeping and maintenance teams
- Operate reservation systems and POS terminals
- Uphold brand standards and safety protocols
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy
- Flexible availability (evenings, weekends, holidays)
- Positive attitude and teamwork mindset
- Must pass background check
- High school diploma or equivalent preferred