Job Description
Join our award-winning hospitality team at Grand Horizon Hotel as a Front Desk Agent! We're seeking energetic, guest-focused individuals to create memorable experiences for visitors to Phoenix. No experience required – we provide comprehensive training for motivated candidates. Enjoy flexible scheduling, competitive pay, and a dynamic work environment in the heart of Arizona's capital city. Perfect for students, career changers, or anyone seeking part-time work with growth opportunities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean, professional reception area
Qualifications
- High school diploma or equivalent
- Exceptional customer service skills
- Strong verbal communication abilities
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- No prior experience required – training provided
- Must be authorized to work in the US