Job Description
Join our award-winning downtown Detroit hotel team! We're seeking enthusiastic individuals to deliver exceptional guest experiences with no prior experience required. Enjoy competitive pay, comprehensive training, and career advancement opportunities in the heart of Detroit's vibrant hospitality scene. Apply today to start your journey in luxury hospitality!
Responsibilities
- Provide exceptional guest service at check-in, check-out, and during stays
- Manage reservations and room assignments with accuracy
- Assist with guest inquiries, requests, and issue resolution
- Collaborate with housekeeping and maintenance teams
- Maintain cleanliness and organization of public areas
- Process payments and handle financial transactions securely
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy for reservation systems
- Positive attitude and willingness to learn
- Reliable transportation to downtown Detroit location
- Ability to work flexible schedules including weekends/holidays
- Customer service mindset with problem-solving abilities