Job Description
Join our award-winning team at Louisville Grand Hotel, where hospitality excellence meets Southern charm! We're seeking passionate individuals to deliver memorable experiences for our guests in the heart of downtown Louisville. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a dynamic environment.
As part of our family, you'll work alongside industry professionals while enjoying Louisville's vibrant culture. We offer flexible scheduling, employee discounts, and recognition programs to celebrate your contributions.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Maintain cleanliness and safety standards in guest rooms and common areas
- Process reservations and manage front desk operations
- Collaborate with team members to ensure seamless guest experiences
- Resolve guest inquiries and concerns promptly
- Adhere to brand standards and operational procedures
- Support cross-functional initiatives during peak seasons
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic computer literacy and reservation system knowledge
- Attention to detail and problem-solving abilities
- Valid driver's license (if driving required for role)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and team player mentality