Job Description
Join our award-winning team at the Grand Plaza Hotel Sacramento, where luxury meets innovation! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences in California's vibrant capital. Enjoy competitive pay, comprehensive benefits, and career growth in a dynamic environment.
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem-solving
- Manage front desk operations including check-ins, check-outs, and reservation management
- Coordinate housekeeping services to maintain impeccable room standards
- Assist with event setup and guest inquiries for conferences and weddings
- Collaborate with departments to ensure seamless guest experiences
- Uphold brand standards and safety protocols at all times
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of hotel management systems (e.g., Opera)
- Valid California driver's license preferred
- Food Handler/ServSafe certification a plus
- Fluency in English; bilingual Spanish highly valued