Job Description
Join our award-winning team at Oceanview Hospitality Group, where coastal elegance meets exceptional service! We're urgently seeking passionate hospitality professionals to elevate our guests' experiences in Virginia Beach's premier oceanfront destination. If you thrive in dynamic environments and take pride in creating memorable stays, this is your moment to shine. Enjoy competitive benefits, career growth opportunities, and the vibrant energy of Virginia Beach's thriving tourism scene. Apply today and become part of our family!
Responsibilities
- Deliver exceptional guest service across all hotel touchpoints
- Manage front desk operations including check-ins/check-outs
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate guest records
- Assist with event setup and VIP guest arrangements
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hospitality/customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Proficient in hotel management software (e.g., Opera)
- Basic knowledge of reservation systems
- Problem-solving abilities with attention to detail
- Valid Virginia driver's license (if required for position)