Job Description
Join our award-winning luxury hotel team in Orlando! We're urgently seeking passionate hospitality professionals to elevate our guest experience. Enjoy competitive pay, comprehensive benefits, and career growth in Florida's premier destination. Immediate openings available!
Grand Horizon Resorts offers a dynamic work environment with state-of-the-art facilities and a commitment to excellence. Perfect for career-driven individuals seeking stability and advancement opportunities in the thriving hospitality industry.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Maintain pristine cleanliness standards in guest rooms and public areas
- Process reservations, check-ins/check-outs using PMS systems
- Collaborate with cross-functional teams to resolve guest inquiries
- Adhere to safety protocols and health regulations
- Upsell premium services and amenities
- Train and mentor new team members
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Florida driver's license (if driving required)
- Food Handler/ServSafe certification (for F&B roles)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and problem-solving mindset