Job Description
We are seeking passionate hospitality professionals to join our award-winning team in Kansas City, MO. As a premier downtown hotel, we pride ourselves on delivering exceptional guest experiences. If you thrive in a fast-paced environment and are committed to excellence, apply now to become part of our dynamic family.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Maintain pristine cleanliness in all guest areas and facilities
- Handle guest inquiries and resolve complaints promptly
- Collaborate with housekeeping and maintenance teams
- Uphold safety and security protocols
- Process payments and manage billing systems
Qualifications
- Previous hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving abilities
- Basic computer proficiency
- Physical ability to stand for extended periods
- Valid driver's license (if applicable to role)