Job Description
Welcome to Portland Lakeside Inn, where we pride ourselves on delivering exceptional hospitality to our community and visitors. We are currently seeking enthusiastic and reliable individuals to join our dynamic front-of-house team. This is an excellent opportunity for those looking to start a career in the hospitality industry with no prior experience required. We offer comprehensive on-the-job training and a supportive environment where you can grow professionally while making a real difference in our guests' stays.
Join us and become part of a team that values dedication, friendliness, and a positive attitude. If you are ready to embark on a rewarding career path in the heart of Ohio, we want to hear from you.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out processes with a smile.
- Maintain the cleanliness and organization of the lobby, common areas, and guest rooms to the highest standards.
- Answer phone calls and respond to guest inquiries regarding hotel amenities, local attractions, and dining options.
- Assist in the housekeeping department by stocking supplies, making beds, and ensuring a pristine environment.
- Collaborate with the kitchen and maintenance teams to ensure seamless guest experiences.
- Handle guest feedback professionally and escalate issues to management when necessary.
Qualifications
- High school diploma or equivalent is preferred but not strictly required.
- Strong interpersonal skills and the ability to communicate effectively with people from diverse backgrounds.
- A positive attitude and a genuine desire to serve others.
- Ability to stand, walk, and lift moderate weights for extended periods.
- Flexibility to work various shifts, including weekends, evenings, and holidays.
- Basic computer proficiency and willingness to learn new property management systems.