Job Description
Start your hospitality career at Pacific Gateway Hotel & Resort! We're seeking enthusiastic Hotel Attendants to deliver exceptional guest experiences. No prior experience needed – we provide comprehensive training! Join our award-winning team in beautiful San Diego and grow your career while enjoying competitive pay, benefits, and a dynamic work environment.
As a Hotel Attendant, you'll be the face of our luxury property, ensuring guests feel welcomed and cared for throughout their stay. We value personality over experience and offer flexible scheduling to accommodate students and career changers.
Responsibilities
- Deliver outstanding guest service at check-in, check-out, and during guest inquiries
- Manage room status updates and coordinate with housekeeping team
- Process payments and operate property management systems
- Assist with luggage handling and guest transportation requests
- Maintain lobby and common areas in pristine condition
- Resolve guest concerns promptly and escalate when necessary
- Collaborate with departments to ensure seamless operations
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and comfort with technology
- Strong problem-solving and multitasking abilities
- Flexible availability including weekends and holidays
- Positive attitude and commitment to teamwork