Job Description
Join Sacramento's premier hospitality destination! Grand River Hotel is urgently hiring passionate hotel staff to deliver exceptional guest experiences in California's capital. We're seeking dedicated professionals who thrive in fast-paced environments and embody our commitment to excellence. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a dynamic downtown location.
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and operational standards of guest areas
- Collaborate with housekeeping and maintenance teams
- Process payments and manage financial transactions
- Assist with event setup and guest services
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and reservation system knowledge
- Valid California driver's license (if applicable to role)
- High school diploma or equivalent required
- Ability to lift 25 lbs and stand for extended periods